Make guests feel unique

Personalize email and SMS notifications and stay in touch with guests. Sending notifications emails and SMS is incredibly simple and professional. Send a warm welcome email or SMS to guests just after the login. Make guests feel unique. Type custom text into the provided templates and also use system variables to personalize messages.

Email & SMS to log in

Guests can register directly via Email & SMS. Easy and fast, username and password reach the guests immediately. Capture data and set up automated marketing campaigns in minutes. Send behavior triggered, highly targeted and personalized messages automatically to guests.

Act on insights with MailChimp

Synchronize guests’ contacts and MailChimp, the popular email marketing software. Run email campaigns to all guests, or by segments, such as location, age, gender…. It’s easy to connect HSNM Contacts + MailChimp and requires absolutely zero coding experience. Turn data into insights and insights into action.

For many marketers, managing customer relationships is a matter of collecting and interpreting data to better understand who customers are and how you can best market to them.
Now requesting the day and month of birth, you can reach out to your people on the days that are important to them and create a more personal connection.

GSM modem and external SMS gateway

You just need to define the service supporting short message activity. There are two options: GSM modem, messages are transmitted by the modem linked to HSNM. SMS Gateway, messages are transmitted by an external internet Gateway. Suggested and compatible Modem Models are Onda TM201, Huawey E173, Huawey E1750, Huawey E620, Huawey E1552, Onda MW836UP, Onda MDC655, Onda MT835UP, Onda MDC835UP.

Follow-Up Email

Enable an automatic sending of a follow-up email. You can surprise users with an automatic customized email requesting a feedback on the stay, a completion of a survey, or sending a promotion.